Shipping

Discreet Shipping

All orders are shipped discreetly in a plain box or envelope. The sender will appear as Intora™ Inc. on the shipping label.

Order Processing Time

Orders are typically processed and shipped within 1–2 business days after the order is completed.Delivery timeframes vary based on:

  • Shipping method selected
  • Delivery location
  • Carrier delays
  • Weather conditions
  • Other circumstances beyond our control

Business days are Monday through Friday, excluding holidays.

Shipping Methods (United States)

We ship via USPS, UPS, and FedEx.Once a package is marked as delivered by the carrier, Sportsheets is not responsible for lost or stolen packages. If you believe your package was stolen, please contact the carrier directly to file a claim.

Shipping Restrictions

Due to state regulations, we are currently unable to ship orders to:

  • Arizona
  • Missouri 
  • Ohio

Orders placed with shipping addresses in these states will be canceled and refunded. We apologize for the inconvenience and are actively monitoring regulatory

changes.Sportsheets reserves the right to refuse or cancel any order where shipment is restricted or prohibited by applicable federal, state, or local law.

Shipping Availability

At this time, Sportsheets ships within the United States only. We do not offer international shipping.

Shipping Costs

Shipping charges are calculated automatically at checkout based on:

  • Order weight
  • Package dimensions
  • Shipping method selected

You will see the exact shipping cost before completing your purchase.

Overnight & Second-Day Shipping

Orders are picked up from our warehouse Monday through Friday.

  • Overnight and Second-Day orders placed before 12:00 PM PST (Monday–Friday) will typically ship the same business day.
  • Orders placed after 12:00 PM PST will ship the next business day.
  • Orders placed after 12:00 PM PST on Friday will ship Monday (or the next business day).

Examples:

Overnight:

If placed at 2:00 PM PST on Friday, the order will ship Monday and typically arrive Tuesday.

Second-Day:

If placed at 2:00 PM PST on Friday, the order will ship Monday and typically arrive Wednesday.While we rely on USPS, UPS, and FedEx to deliver within their advertised timeframes, delivery dates are not guaranteed.

Undeliverable or Returned Packages

If an order is returned to us as undeliverable due to:

  • Incorrect or incomplete address
  • Missing apartment/unit number
  • Refused delivery
  • Failure to pick up from carrier

We will contact you by email.If the issue is due to customer error, additional shipping fees may apply to reship the package.If the issue is determined to be the result of an error by Sportsheets or the carrier, we will either:

  • Replace the order at no cost, or
  • Issue a full refund

At your preference.